Returns Policy

Returns Policy main image Returns Policy image

Thank you for shopping at Sports on the Run. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it and contain all tags. This also includes sale items. We will then refund amount of the item into the orgainal payment method. Please fill out form attached at the bottom of this page and send it inside satchel when returning item/s.

Crediting account

You are more than welcome to send back your item if you are not happy and we will credit your account with the exact amount of the item/s you are returning. This credit may be used on future orders.  Please fill out form attached at the bottom of this page and send it inside satchel when returning item/s.

Exchanging 

If you need to exchange your item for another size, style or soemthing totally different we are more than happy to help you out.  Please fill out form attached at the bottom of this page and send it inside satchel when returning item/s. We will credit your account and you can re-purchase the new size, style or product. Once this is complete we will send you a confirmation email and than you may used credit whenever you are ready. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

How To Return Your Item

Please fill out form attached at the bottom of this page and send it inside satchel when returning item/s. Return an item to us, please mail it to the following address or bring it into our store:

Attn: Sports on the Run Online.

Shop 47, 180-190 Caroline Chisolm Drive, Winston Hills Mall, Winston Hills, 2153, NSW, Australia. 

You can also contact us if you have any questions.

https://www.sportsontherun.com.au/assets/files/SPORTS%20ON%20THE%20RUN%20ONLINE%20FORM.pdf